On May 27, a major international airline was forced to cancel more than 400 flights following a critical data center power outage.
According to Network World, the trouble started when an engineer disconnected a critical power supply at a London-based data center. When the engineer tried to reconnect the system, it generated a large power surge that in turn caused the outage. Sources indicate that the power-up was handled “in an unplanned and uncontrolled fashion.”
Altogether, 75,000 people were stranded at the airport following the incident. And the power surge also created a considerable amount of damage for the airline — to the tune of at least $112 million.
Of course, this is just one example of human error causing a major interruption at an organization. In fact, Network World pointed to a 2016 Ponemon Institute study claiming that human error is now the top cause of data center outages.
So for data center administrators, this begs the question:
What can you do to mitigate the risk of human error when handling sensitive data center power equipment?
Server Technology offers fail-safe power redundancy through its family of FSTS PDUs, which are available in smart, metered and switched models. These PDUs contain embedded branch circuit protection. Plus, managers can use FSTS PDUs to cycle power to outlets or groups for safe power-ups and power-downs.
Administrators can also use Server Technology’s Sentry Power Manager (SPM) to control access at the rack level. This can prevent unauthorized or unqualified individuals from accidentally cutting off power to a particular rack.